Last updated May 3, 2026
Prosper Privacy Policy
Prosper Inc. ("Prosper", "we", "us") respects your privacy. This Privacy Policy explains how we collect, use, share and safeguard personal information when you use the Prosper Store website, mobile experiences and customer support channels (collectively, the "Services").
1. Information we collect
- Account data: name, email address, hashed password, sign-in provider identifiers (Google).
- Order data: shipping and billing address, items purchased, fulfillment status, returns history.
- Device and usage data: IP address, browser type, pages viewed, referrer, locale, approximate location.
- Cookies and similar technologies: see our Cookie Notice.
2. How we use information
- To process and fulfil orders, including delivery, returns and warranty service.
- To authenticate you and protect your account.
- To personalise the store, recommend products and improve the Services.
- To send transactional emails (order confirmations, shipping updates, receipts).
- To comply with legal obligations and enforce our Terms.
3. Sharing
We share information with payment processors, carriers, fraud-prevention partners and identity providers strictly to deliver the service you requested. We never sell personal data.
4. Your rights
Depending on your jurisdiction you may request access, correction, deletion, portability and restriction of your personal data, and you may object to certain processing. Contact privacy@aurora.example.
5. Retention
We retain personal data for as long as your account is active and as required for tax, accounting, fraud-prevention and legal-defence purposes.
6. Security
We use TLS in transit, encryption at rest, role-based access controls and regular security reviews. No system is perfectly secure; please use a strong, unique password.
7. Children
The Services are not directed to children under 13. We do not knowingly collect data from children.
8. Changes
We will update the date above and notify you of material changes via email or in-app notice.